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	<title>TheSloanZone</title>
	<link>http://www.thesloanzone.com</link>
	<description>Insights into Websense Technical Support</description>
	<lastBuildDate>Thu, 31 Dec 2009 23:25:20 +0000</lastBuildDate>
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		<title>MS Patch (KB 971737)  breaking Logon Agent</title>
		<description><![CDATA[For those of you using Logon Agent Transparent Identification Agent, a bit of caution:  Microsoft patch 971737 breaks Logon Agent.
What happened is that Microsoft updated the winhttp.dll library used by LogonApp.exe to authenticate itself with Logon Agent.  Basically, the update enables “extended protection for Windows authentication” for all users of winhttp.dll AND it turns on [...]]]></description>
		<link>http://www.thesloanzone.com/2009/12/31/ms-patch-kb-971737-breaking-logon-agent/</link>
			</item>
	<item>
		<title>Is it possible to copy information between Policy Databases? Is there any equivalent to Central Policy Distribution (CPD) for Version 7?</title>
		<description><![CDATA[Customers frequently ask this question.   They have two completely seperate installs, and want to synchronize the two policies.  The problem is that the 7.0.0 through 7.1.0 versions do not have an automated synchronization ability.  If you wanted to have two Policy Servers share the same policies, you typically should have only one Policy Broker/Policy Database [...]]]></description>
		<link>http://www.thesloanzone.com/2009/12/22/is-it-possible-to-copy-information-between-policy-databases-is-there-any-equivalent-to-central-policy-distribution-cpd-for-version-7/</link>
			</item>
	<item>
		<title>Site is categorized as Malicious</title>
		<description><![CDATA[Have you ever wondered why a site could be categorized as Malicious?  Well, there's several reasons, ranging from email phishing to other various causes of why Websense would categorize the site as Malicious.
If you'd like to know why they're malicious, you could email SUGGEST@WEBSENSE.COM, and we'll tell you.   
Or, you could download a utility called Malzilla [...]]]></description>
		<link>http://www.thesloanzone.com/2009/12/22/site-is-categorized-as-malicious/</link>
			</item>
	<item>
		<title>DC Agent issues</title>
		<description><![CDATA[A lot of us in Technical Support are seeing DC Agent installed in non-supported configurations. (Especially for WCG and V10K installs)
 

DC Agent requires to be installed on a Server that is part of the Domain

DC Agent can be a Server that has a two way trust relation to the domain you want to transparently identify [...]]]></description>
		<link>http://www.thesloanzone.com/2009/12/15/dc-agent-issues/</link>
			</item>
	<item>
		<title>Site Categorizations</title>
		<description><![CDATA[Lots of customers create cases asking why sites are categorized a certain way especially when it comes to sites categorized as Malicious.
Technical Support has no input or view into why a site is categorized as Malicious, or any other reason. Only our Database team has the ability to look at that information.
So if you don't [...]]]></description>
		<link>http://www.thesloanzone.com/2009/10/13/site-categorizations/</link>
			</item>
	<item>
		<title>The software is not supported in that configuration.</title>
		<description><![CDATA[You'd be surprised how often that is said in this line of work.   Websense software is tested in specific methods and certain technologies are not tested, nor even planned for during the development phase.]]></description>
		<link>http://www.thesloanzone.com/2009/09/19/the-software-is-not-supported-in-that-configuration/</link>
			</item>
	<item>
		<title>In the Beginning&#8230;.</title>
		<description><![CDATA[I've been considering for a long time doing a blog based on my experiences and cases I work with on a daily basis, and highlight some of those with the public so everyone can share.  Names of individuals and companies, of course, would not be shown to protect their identies.
Of the various software companies out [...]]]></description>
		<link>http://www.thesloanzone.com/2009/09/06/in-the-beginning/</link>
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